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Dear friends, due to the impact of the COVID pandemic on our logistics and shipping network, we wish to inform you that products purchased from emiliamilano.com can no longer be returned. Therefore, please ensure the accuracy of the scale and measurements of the products you’ve selected before placing the order.
We’re always here for our customers and ready to help with any queries you may have about a product. Email us at support@emiliamilano.com to resolve your doubts and concerns with ease.
If you receive the wrong product or a product with any manufacturing defects, email support@emiliamilano.com within 48 hours of receipt of the product. Our customer support team will reach out to you as soon as possible.
In case the purchase was made from another retailer and you’re looking to exchange or return the product, it must be returned to the same retailer who sold you the product.
Our responsibility is solely limited to the pieces purchased from support@emiliamilano.com
We’re working to get our regular returns policy back on track at the earliest along with better exchange facilities.
Emilia Milano ❤️